CANCELATION/NO SHOW POLICY:


Cancellation, Rescheduling, No Show & Late Fee Policy-PLEASE READ!!!!
48 notice (72 hour during holiday weekends) of cancellation or reschedule allows us to effectively allocate resources to best service our clients. A credit card guarantee is requested to book appointments. We will not charge your credit card until services have been rendered, however if you miss your scheduled appointment without a 48hr cancellation you will be charge accordingly. “No Shows” will result in the credit card being charged the full value 100% of the appointment. No Exceptions to this Rule unless there is a valid medical emergency or natural disaster.  No Shows will not be tolerated as our time is valuable. A NO CALL/NO SHOW is no communication the day of, prior to your appointment and up to 15 minutes after your selected appointment time. We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of $65.

• Late Appointments: Late Policy- I understand that things happen that can cause us to be late. I offer a grace period of 5-10 minutes. If you are 15 minutes late then your appointment will have to be rescheduled and a late fee of $15 will be charged. By accepting late appointments I am subjected to run behind and not be able to get clients out around their scheduled times. 

We encourage that you come in with your hair not matted/tangle, this will allow us to stay on schedule for your appointment, as well for other clients thereafter.


Your time is valuable,  we strive to always be on time with each client. Our goal is to give you the best experience at Image Is Everything Salon.


Thank you! Your loyalty is greatly appreciated.